- How do I place an order?
You can browse our website, select the items you like, and add them to your shopping cart. Once you’ve made your selections, click the shopping cart icon and follow the prompts to fill in your shipping information and payment method to submit your order. - Can I change or cancel my order?
Once an order has been submitted, we’ll process it as quickly as possible. If you need to change or cancel your order, please contact our customer service team as soon as possible and we’ll do our best to assist you. - How do I check the status of my order?
You can log in to your account and visit the “My Orders” page to view the status and details of all your previous orders. You will also receive email confirmations and shipping notifications. - What payment methods do you offer?
We accept a variety of payment methods, including credit cards, debit cards, and major electronic payment platforms. Acceptable payment methods will be displayed during checkout. - What is your return policy?
We offer a 30-day return period. If you are not satisfied with your purchase, you may return it within 30 days. Items must be unused and in their original packaging. Please refer to our return policy for details on the return process. - Can you ship my order internationally?
Currently, we primarily ship within the United States. If you require international shipping, please contact our customer service team for more information.
- How can I contact customer service?
You can contact our customer service team by emailing luisperez@metromale.online or calling (657) 822-8977. Our customer service team will respond to you as soon as possible.
If you have any additional questions, please feel free to contact us; we’d be happy to help!